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1. Introduction

TrueItem ("we," "us," "our") operates the TrueItem mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Encrypted password (stored as bcrypt hash — we never store plain text)

2.2 Product Images

• Camera access — We request permission to capture product photos for analysis
• EXIF/GPS stripping — All metadata is automatically and permanently removed before images leave your device
• Image retention — Images are deleted within 24 hours of processing

2.3 Analysis Results

• Product authenticity scores, price estimates, and quality indicators
• Results are linked to your account for viewing history

2.4 Device & Analytics

• Device type, OS version, and app version (for compatibility)
• Anonymous crash reports (opt-in only)
• Anonymized screen views and feature usage

3. How We Process Your Data

• Product images are analyzed by AI models on our private servers
• If our primary AI is unavailable, images may be processed by vetted third-party services (Google Gemini, Groq) under data processing agreements
• AI analysis is used solely to provide authenticity and value assessments

4. Data Security

• All data in transit encrypted via HTTPS/TLS
• Tokens stored using Android Keystore / AES-256 Fernet encryption
• Passwords hashed with bcrypt
• Backend enforces rate limiting and admission control

5. Third-Party Services

6. Your Rights

Access & Portability

Request a copy of all data we hold about you at any time.

Deletion

Delete your account and all data: Settings → Account → Delete Account, or contact us below.

Consent Withdrawal

Revoke camera permissions through your device settings. The app works without camera access, but photo analysis will be unavailable.

7. Children's Privacy

TrueItem is not directed to children under 13. We do not knowingly collect information from children.

8. Data Retention

9. Changes

We'll notify you of material changes via the app or email. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy inquiries or data requests:

• Email: trueitemapp@gmail.com
• In-App: Settings → Help → Contact Us